Malwarebytes is a popular anti-malware software that helps protect your devices from various online threats. It is compatible with both Windows and Mac systems and can be used on multiple devices with a single license. However, if you have purchased a new device or want to use Malwarebytes on another device, you need to add it to your existing account. In this article, we will guide you on how to add another device to your Malwarebytes account.
Step-By-Step Guide to Add Another Device to Your Malwarebytes Account
Before we begin, make sure you have a valid Malwarebytes license key. If you don't have one, you can purchase it from the official Malwarebytes website. Once you have the license key, follow these steps:
Step 1: Download and Install Malwarebytes on the New Device
The first step is to download and install Malwarebytes on the new device. You can download the software from the official Malwarebytes website. Once the download is complete, run the installation file and follow the on-screen instructions to install the software.
Step 2: Open Malwarebytes and Click on the "Activate License" Button
After installing Malwarebytes, open the software and click on the "Activate License" button. You will be prompted to enter your license key. Enter the license key and click on the "Activate" button.
Step 3: Log in to Your Malwarebytes Account
Next, log in to your Malwarebytes account. If you don't have an account, you can create one by clicking on the "Create Account" button and following the on-screen instructions.
Step 4: Click on the "Add a Device" Button
Once you are logged in to your account, click on the "Add a Device" button. This will open a new window where you can enter the device name and license key.
Step 5: Enter the Device Name and License Key
Enter the device name and license key in the respective fields and click on the "Add Device" button. Malwarebytes will verify the license key and add the new device to your account.
Common Issues and Troubleshooting Tips
While adding a new device to your Malwarebytes account is a straightforward process, you may encounter some issues or errors. Here are some common issues and troubleshooting tips:
License Key Not Working
If your license key is not working, make sure you have entered it correctly. Check for typos and ensure that you have not used any spaces or dashes. If the issue persists, contact Malwarebytes customer support for assistance.
Device Not Showing Up in Your Account
If the new device is not showing up in your Malwarebytes account, make sure you have entered the correct license key and device name. Also, ensure that you are logged in to the same account on both devices. If the issue persists, try restarting both devices and check again.
Unable to Install Malwarebytes on the New Device
If you are unable to install Malwarebytes on the new device, check if it meets the system requirements. Malwarebytes requires a minimum of 2GB RAM and 800MHz CPU for Windows and 10.10 or later for Mac. You can also try disabling any antivirus software or firewalls that may be blocking the installation process.
Conclusion
Adding another device to your Malwarebytes account is a simple process that can be completed in a few steps. Make sure you have a valid license key and follow the step-by-step guide we have provided. If you encounter any issues, refer to the troubleshooting tips or contact Malwarebytes customer support for assistance.
