Malwarebytes is a powerful antivirus software that can protect your computer from various threats such as malware, spyware, and viruses. However, some users may encounter issues while installing Malwarebytes on their Windows computer. One of the common issues that users face is the installation cancellation problem. If you are also facing the same issue, then this article can help you to resolve it.
Why Malwarebytes Installation Gets Canceled?
There can be several reasons why Malwarebytes installation gets canceled on Windows. Some of the common reasons are:
- Corrupted Malwarebytes installer
- Conflicts with other antivirus software
- Windows Security settings
- Insufficient disk space
- Internet connectivity issues
How to Fix Malwarebytes Installation Cancellation Issue?
If you are facing Malwarebytes installation cancellation issue, then follow the below steps to fix it:
Step 1: Run Malwarebytes Support Tool
The first step to fix the Malwarebytes installation cancellation issue is to run the Malwarebytes Support Tool. It is a free tool provided by Malwarebytes that can fix various installation-related issues. Here's how to use it:
- Download the Malwarebytes Support Tool from the official website.
- Run the tool and click on the 'Advanced Options' button.
- Select the 'Clean' option and click on the 'Next' button.
- Wait for the tool to complete the cleaning process.
- Restart your computer and try to install Malwarebytes again.
Step 2: Disable Other Antivirus Software
If you have other antivirus software installed on your computer, then it can conflict with Malwarebytes and cause the installation cancellation issue. To fix this, you need to disable the other antivirus software temporarily and then try to install Malwarebytes again. Here's how to disable other antivirus software:
- Open the Control Panel and go to 'Programs and Features'.
- Select the other antivirus software that you have installed on your computer.
- Right-click on it and select the 'Uninstall' option.
- Follow the on-screen instructions to uninstall the software.
- Restart your computer and try to install Malwarebytes again.
Step 3: Change Windows Security Settings
If your Windows Security settings are too strict, then it can prevent Malwarebytes from installing on your computer. To fix this, you need to change the Windows Security settings temporarily and then try to install Malwarebytes again. Here's how to change the Windows Security settings:
- Open the Windows Security app.
- Go to 'Virus & threat protection'.
- Click on 'Manage settings' under the 'Virus & threat protection settings' section.
- Turn off the 'Real-time protection' toggle switch.
- Restart your computer and try to install Malwarebytes again.
Step 4: Free Up Disk Space
If your computer does not have enough disk space, then it can prevent Malwarebytes from installing on your computer. To fix this, you need to free up some disk space and then try to install Malwarebytes again. Here's how to free up disk space:
- Open File Explorer and select the drive where you want to free up space.
- Right-click on the drive and select 'Properties'.
- Click on the 'Disk Cleanup' button.
- Select the files that you want to delete and click on the 'OK' button.
- Wait for the cleanup process to complete and try to install Malwarebytes again.
Step 5: Check Internet Connectivity
If you are not connected to the internet, or your internet connection is slow, then it can prevent Malwarebytes from installing on your computer. To fix this, you need to check your internet connectivity and speed and then try to install Malwarebytes again. Here's how to check your internet connectivity:
- Open your web browser and try to access any website.
- If the website loads, then your internet connectivity is fine.
- If the website does not load, then check your internet connection and try again.
Conclusion
Malwarebytes is an excellent antivirus software that can protect your computer from various threats. However, if you are facing the installation cancellation issue, then follow the above steps to fix it. If none of the above steps work, then you can contact Malwarebytes customer support for further assistance.
