Malwarebytes is a popular anti-malware software that helps protect your computer from malware, viruses, and other harmful software. However, some users have reported that Malwarebytes is not working on Windows 10. This can be frustrating, especially if you rely on the software to keep your computer safe. In this article, we will discuss some of the common issues that cause Malwarebytes to not work on Windows 10 and how to fix them.
Compatibility issues
One of the most common reasons why Malwarebytes may not work on Windows 10 is compatibility issues. If you are running an older version of Malwarebytes, it may not be compatible with Windows 10. To fix this issue, you will need to update Malwarebytes to the latest version.
Update Malwarebytes
To update Malwarebytes, follow these steps:
1. Open Malwarebytes on your computer.
2. Click on the "Settings" tab.
3. Click on the "Application" tab.
4. Click on the "Install Application Updates" button.
Malwarebytes will now check for updates and install them if there are any available. Once the update is complete, restart your computer and check if Malwarebytes is working.
Malwarebytes won't open
Another issue that users may face is that Malwarebytes won't open on Windows 10. This can be caused by several factors, including corrupt files or conflicting software. To fix this issue, try the following solutions:
Restart your computer
Sometimes, simply restarting your computer can fix the issue. Close all open programs and restart your computer. Once your computer has restarted, try to open Malwarebytes again.
Uninstall conflicting software
If you have recently installed new software on your computer, it may be conflicting with Malwarebytes. Try uninstalling the software and see if Malwarebytes will open.
Reinstall Malwarebytes
If none of the above solutions work, try uninstalling and reinstalling Malwarebytes. To do this, follow these steps:
1. Open the Control Panel on your computer.
2. Click on "Programs and Features."
3. Find Malwarebytes in the list of installed programs and click on it.
4. Click on the "Uninstall" button.
5. Follow the on-screen instructions to uninstall Malwarebytes.
6. Download the latest version of Malwarebytes from the official website.
7. Install Malwarebytes on your computer and restart your computer.
Malwarebytes won't scan
Another issue that users may face is that Malwarebytes won't scan on Windows 10. This can be caused by several factors, including corrupt files or conflicting software. To fix this issue, try the following solutions:
Restart your computer
Sometimes, simply restarting your computer can fix the issue. Close all open programs and restart your computer. Once your computer has restarted, try to scan your computer with Malwarebytes again.
Disable conflicting software
If you have recently installed new software on your computer, it may be conflicting with Malwarebytes. Try disabling the software and see if Malwarebytes will scan.
Run Malwarebytes in Safe Mode
If none of the above solutions work, try running Malwarebytes in Safe Mode. To do this, follow these steps:
1. Restart your computer.
2. Press the F8 key before the Windows logo appears.
3. Select "Safe Mode" from the menu.
4. Once your computer has started in Safe Mode, try to scan your computer with Malwarebytes.
Malwarebytes won't update
If Malwarebytes won't update on Windows 10, this can be caused by several factors, including network issues or corrupt files. To fix this issue, try the following solutions:
Check your internet connection
Make sure that your computer is connected to the internet. If you are using a Wi-Fi connection, try resetting your router.
Disable your firewall
Your firewall may be blocking Malwarebytes from updating. Try disabling your firewall temporarily and see if Malwarebytes will update.
Reinstall Malwarebytes
If none of the above solutions work, try uninstalling and reinstalling Malwarebytes. To do this, follow the same steps as mentioned above.
Conclusion
In conclusion, Malwarebytes is a powerful anti-malware software that helps protect your computer from harmful software. However, sometimes it may not work on Windows 10 due to compatibility issues, corrupt files, or conflicting software. By following the solutions mentioned above, you can fix these issues and ensure that Malwarebytes is working properly on your computer.
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