Malwarebytes is a popular antivirus software that protects your computer from harmful viruses and malware. However, sometimes it can mistakenly block legitimate websites that you want to access. In this article, we will show you how to unblock websites blocked by Malwarebytes.
Step 1: Disable Malwarebytes Web Protection
The first step to unblock a website blocked by Malwarebytes is to disable its web protection feature. This feature is designed to block malicious websites that may harm your computer, but it can also block legitimate websites. Here's how to disable it:
1. Open Malwarebytes on your computer.
2. Click on the Settings icon in the top right corner of the screen.
3. Click on the "Security" tab.
4. Scroll down to the "Web Protection" section and toggle the button to "Off".
5. Confirm the action by clicking "Yes" on the pop-up window.
Step 2: Add Website to Malwarebytes Exclusions
If disabling web protection doesn't unblock the website, you can add it to Malwarebytes exclusions list. This list contains trusted websites that Malwarebytes won't block. Here's how to add a website to the exclusions list:
1. Open Malwarebytes on your computer.
2. Click on the "Settings" icon in the top right corner of the screen.
3. Click on the "Exclusions" tab.
4. Click on the "Add Exclusion" button.
5. Select "Exclude a Website" from the drop-down menu.
6. Enter the URL of the website you want to unblock.
7. Click "Add" to add the website to the exclusions list.
Step 3: Clear Malwarebytes Web Blocking History
If you have tried the previous steps and the website is still blocked, you can try clearing Malwarebytes web blocking history. This will remove any cached data that may be preventing you from accessing the website. Here's how to clear Malwarebytes web blocking history:
1. Open Malwarebytes on your computer.
2. Click on the "Reports" tab.
3. Click on the "Web Exclusions" tab.
4. Click on the "Clear History" button.
5. Confirm the action by clicking "Yes" on the pop-up window.
Step 4: Contact Malwarebytes Support
If none of the above steps work, it's possible that the website is being blocked by Malwarebytes for a legitimate reason. In this case, you can contact Malwarebytes support to get help unblocking the website. Here's how to contact Malwarebytes support:
1. Open Malwarebytes on your computer.
2. Click on the "Support" tab.
3. Click on the "Contact Support" button.
4. Fill out the support form with your information and a detailed description of the issue.
5. Click on the "Submit" button to send the support request.
Conclusion
Malwarebytes is a powerful antivirus software that can sometimes block legitimate websites. If you're having trouble accessing a website that's being blocked by Malwarebytes, follow the steps outlined in this article to unblock it. Remember to re-enable web protection after unblocking the website to keep your computer safe from malicious websites. If all else fails, contact Malwarebytes support for assistance.
